Synergy Resources is excited to announce that S.I. Howard Glass has just been certified to the ISO 9001 standard! A third generation family owned business in Massachusetts, Howard Glass specializes in the manufacturing of custom made flat glass parts for the industrial, scientific, and medical industries. A visual customer since 2011, Howard Glass undertook an ISO 9001 implementation, in conjunction with a series of Continuous Improvement and Lean Manufacturing programs including Kaizen, 5S, and TPM Events, beginning in October of 2013.
This project was made possible with the assistance of a Massachusetts Workforce Training Fund Grant. Synergy Resources worked with Howard Glass through the Grant Preparation and Application Process, as well as facilitating the ISO 9001 program implementation in conjunction with the Continuous Improvement program events.
During this time Howard Glass has improved to 90 – 95% On Time Delivery from less than 70% over the last year and a half. They have continued to meet their growth goals, and expect to increase their revenue based on the recent certification. The unique blending of the Quality Management System requirements with Continuous Improvement events helped to create a system that is embedded within the structure of day to day operations.
“The consultants of Synergy Resources have been invaluable to us. Their comprehensive knowledge of industry standards and best practices, combined with their tireless efforts of training our people, enabled us to achieve our goals in such a short amount of time. We are by far a better company than we were one year ago.” – Elizabeth Keefe, VP of Operations at S.I. Howard Glass Co., Inc.