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Collections Window: Stop Scribbling Notes Everywhere!

-Written by Bill Lannan

How much time and effort do you spend on AR Aging and collection reviews? Are you still using outdated printed reports? How are you capturing recent cash receipts, adjustments, and credits? Do you still write hand notes all over your printed copy of AR Aging and pass it around? What happens to those notes when you’re done? Can you easily retrieve them when needed? Are you able to share them with others easily? Is information being shared in a timely manner?

The Collections Window in VISUAL is an excellent way to organize your collection activities. You can run it for all customers or just one customer. It only shows what’s open and can be filtered for just past due or all items. It’s sortable allowing you to organize data by dollar amounts, age of receivable, etc.

You can attach customer notes which are viewable by Customer Order Entry. You can attach collection notes which are viewable by Accounts Receivable. You can attach invoice notes which are viewable by Customer Service. You can attach invoice collection notes which are viewable by Accounts Receivable.

Every time you open the Collections Window, it’s automatically updated with recent invoices, recent cash receipts, and recent new or updated notes.

So if you haven’t been using the Collections Window and notations, give it a try! I bet this will help to better organize and streamline your collection activities.

As always, if you need more information, training, or assistance, Synergy Resources is available to help. Just contact your Account Manager or Customer Care today!